Salaojapiste

Privacy

Privacy Policy

Updated 22 July 2026

1. Data controller

Salaojapiste Holding Oy, Business ID 3523396-3

Kypärälahdentie 46, 44150 Äänekoski, Finland

Email: info@salaojapiste.fi

2. Name of the register

Salaojapiste Group customer, online service and online store register.

3. Purpose of this policy

This policy explains how Salaojapiste Holding Oy processes personal data in its online services, online store, customer relationships and other business operations. It applies to all Group services unless stated otherwise for a specific service.

4. Personal data we process

We only process data necessary to provide services, perform contracts, manage customer relationships or develop the business.

Basic details

  • name
  • telephone number
  • email address
  • property address
  • postal address

Property data

  • property location and characteristics
  • property analysis results
  • data affecting the price
  • quotes and contracts
  • renovation delivery data

Usage and customer data

  • IP address, browser, operating system and device details
  • logs and service usage
  • cookie data based on consent
  • contacts, order history, customer service, billing and possible financing data

5. Sources of data

  • information entered by the user and generated by the property analysis
  • quote requests, online orders and contracts
  • telephone, email and customer service
  • public registers and authorities where permitted by law and necessary for the service

6. Purposes of processing

  • property analysis and price calculation
  • quotes, online store, orders and contracts
  • planning and delivery of renovations
  • customer service and communications
  • sales, marketing and business management
  • service development, security and fraud prevention
  • legal obligations

7. Legal bases

Pre-contractual measures and contract

Processing is necessary when a user performs an analysis, requests a price or quote, starts an order or enters into a contract.

Legitimate interests and legal obligations

These include customer and lead management, sales, development, system maintenance, security, reporting, accounting, taxation and authority requirements.

Consent

Analytics and marketing cookies are used only with the user's consent.

8. Automated analysis

The service automatically creates a property analysis and price using information supplied by the user and available property data. The analysis supports the service and does not by itself determine how a renovation is carried out.

9. Communications

When a user uses the service, performs an analysis, requests a quote or orders, we may contact them by telephone, email, text message or another stated method about the analysis, quote, order, delivery, customer service or lawful marketing. A site visit may also be arranged when necessary.

10. Salaojapiste Group

Salaojapiste Holding Oy is the parent company responsible for shared administration, marketing, IT, sales and development. Data may be processed within the Group when needed for analysis, quotes, contracts, customer management, renovations, invoicing, requested financing or system operation, and may be disclosed to the Group company responsible for the customer's area.

11. Recipients

  • Salaojapiste Group companies
  • Hetzner Online GmbH (server infrastructure)
  • Framer B.V. (website platform)
  • Google LLC and Google Ireland Ltd (Google Analytics)
  • Meta Platforms Ireland Ltd (with consent)
  • Microsoft Corporation (Microsoft 365)
  • SiteGround Hosting Ltd
  • Easoft Oy (customer relationship management)
  • Bink (strong identification and electronic signatures)
  • Santander Consumer Finance Oy (financing requested by the customer)

Service providers process data only to the extent required to provide their services.

12. Transfers outside the EU or EEA

Some services may process data outside the EU or EEA. We use safeguards required by EU data protection law, such as the European Commission's standard contractual clauses or providers covered by the EU–US Data Privacy Framework.

13. Retention

Data is kept only for as long as required for the stated purpose or by law.

Data categoryRetention period
Property analyses24 months from the latest active event
Leads24 months from the latest contact or update
Customer dataFor the customer relationship and as long as necessary afterwards
ContractsFor the contract term and statutory retention period
Accounting materialAs required by Finnish accounting law

14. Security

Personal data is protected with appropriate technical and organisational controls and access is limited by job duties.

  • encrypted connections
  • access control
  • logging
  • backups
  • server and security solutions
  • staff instructions

15. Your rights

  • receive information and access your data
  • request correction or erasure where legally applicable
  • request restriction or object to processing
  • receive portable data where applicable
  • withdraw consent
  • complain to the Finnish Data Protection Ombudsman

Requests may be sent to info@salaojapiste.fi.

16. Cookies

The service uses necessary cookies. Analytics and marketing cookies are used only with consent. See the Cookie Policy for details.

Privacy Policy | Salaojapiste