Privacy
Privacy Policy
Updated 22 July 2026
1. Data controller
Salaojapiste Holding Oy, Business ID 3523396-3
Kypärälahdentie 46, 44150 Äänekoski, Finland
Email: info@salaojapiste.fi
2. Name of the register
Salaojapiste Group customer, online service and online store register.
3. Purpose of this policy
This policy explains how Salaojapiste Holding Oy processes personal data in its online services, online store, customer relationships and other business operations. It applies to all Group services unless stated otherwise for a specific service.
4. Personal data we process
We only process data necessary to provide services, perform contracts, manage customer relationships or develop the business.
Basic details
- name
- telephone number
- email address
- property address
- postal address
Property data
- property location and characteristics
- property analysis results
- data affecting the price
- quotes and contracts
- renovation delivery data
Usage and customer data
- IP address, browser, operating system and device details
- logs and service usage
- cookie data based on consent
- contacts, order history, customer service, billing and possible financing data
5. Sources of data
- information entered by the user and generated by the property analysis
- quote requests, online orders and contracts
- telephone, email and customer service
- public registers and authorities where permitted by law and necessary for the service
6. Purposes of processing
- property analysis and price calculation
- quotes, online store, orders and contracts
- planning and delivery of renovations
- customer service and communications
- sales, marketing and business management
- service development, security and fraud prevention
- legal obligations
7. Legal bases
Pre-contractual measures and contract
Processing is necessary when a user performs an analysis, requests a price or quote, starts an order or enters into a contract.
Legitimate interests and legal obligations
These include customer and lead management, sales, development, system maintenance, security, reporting, accounting, taxation and authority requirements.
Consent
Analytics and marketing cookies are used only with the user's consent.
8. Automated analysis
The service automatically creates a property analysis and price using information supplied by the user and available property data. The analysis supports the service and does not by itself determine how a renovation is carried out.
9. Communications
When a user uses the service, performs an analysis, requests a quote or orders, we may contact them by telephone, email, text message or another stated method about the analysis, quote, order, delivery, customer service or lawful marketing. A site visit may also be arranged when necessary.
10. Salaojapiste Group
Salaojapiste Holding Oy is the parent company responsible for shared administration, marketing, IT, sales and development. Data may be processed within the Group when needed for analysis, quotes, contracts, customer management, renovations, invoicing, requested financing or system operation, and may be disclosed to the Group company responsible for the customer's area.
11. Recipients
- Salaojapiste Group companies
- Hetzner Online GmbH (server infrastructure)
- Framer B.V. (website platform)
- Google LLC and Google Ireland Ltd (Google Analytics)
- Meta Platforms Ireland Ltd (with consent)
- Microsoft Corporation (Microsoft 365)
- SiteGround Hosting Ltd
- Easoft Oy (customer relationship management)
- Bink (strong identification and electronic signatures)
- Santander Consumer Finance Oy (financing requested by the customer)
Service providers process data only to the extent required to provide their services.
12. Transfers outside the EU or EEA
Some services may process data outside the EU or EEA. We use safeguards required by EU data protection law, such as the European Commission's standard contractual clauses or providers covered by the EU–US Data Privacy Framework.
13. Retention
Data is kept only for as long as required for the stated purpose or by law.
| Data category | Retention period |
|---|---|
| Property analyses | 24 months from the latest active event |
| Leads | 24 months from the latest contact or update |
| Customer data | For the customer relationship and as long as necessary afterwards |
| Contracts | For the contract term and statutory retention period |
| Accounting material | As required by Finnish accounting law |
14. Security
Personal data is protected with appropriate technical and organisational controls and access is limited by job duties.
- encrypted connections
- access control
- logging
- backups
- server and security solutions
- staff instructions
15. Your rights
- receive information and access your data
- request correction or erasure where legally applicable
- request restriction or object to processing
- receive portable data where applicable
- withdraw consent
- complain to the Finnish Data Protection Ombudsman
Requests may be sent to info@salaojapiste.fi.
16. Cookies
The service uses necessary cookies. Analytics and marketing cookies are used only with consent. See the Cookie Policy for details.
